Cats, small dogs (20 lbs and under), and other small pets are welcome at MOST of our locations ($25/month). Please call the office for more details.
What is your smoking policy?
All of our properties are non-smoking.
Do you offer short-term leases?
We do not offer short term leases. We only offer 12 month or longer leases.
How can I make an appointment to see your apartments?
Just give us a ring at the office (Mondays, Tuesdays, Thursdays, Fridays from 9:00 AM – 5:00 PM; Wednesdays from 12:00 PM – 5:00 PM), and we’ll set it up for you. Sorry, we do not schedule appointments via email. You will sometimes get voicemail since we’re out showing properties or assisting other folks. Please leave us a message, and we’ll get right back with you.
What do your apartments include?
All of our apartments include, at a minimum, a stove and refrigerator. They also include water, sewer, trash, and recycling. Above and beyond that, please browse our list of available apartments for more specifics.
What is the average utility bill for your apartments?
How much your utility bills will run is completely up to you. Some people like to keep their apartment jungle hot and run around in their tighty whities. Others bundle up like Eskimos and invest in lots of down comforters. Once you have a particular apartment in mind, you can call Ameren Electric or Spire Gas to request a historical monthly average, but again, it just depends on what temperature you keep your thermostat set at. A general rule of thumb if you’re trying to keep your bills low: Pay a little bit extra for an apartment that has newer thermal windows. You’ll come out ahead in the long run.
I'm not looking to move for six months. Is it too soon to start looking?
Yes. We typically know our availability 30 – 60 days in advance.
What's with the 20 questions when I call to schedule an appointment?
First of all, I think you’re exaggerating a bit. There aren’t 20 questions; it’s really only like 14. But seriously, you might notice that we screen our prospective tenants quite carefully. Although it takes a few minutes of both of our time, once you’re living in one of our properties you will appreciate the fact that we do this! There are far too many landlords out there whose only requirement for tenants is possessing cash and a pulse. Eeeek!
Do you offer furnished apartments?
No, sorry. However, there’s a very nice company called Arch Interim Housing that can help you with that.
What is the application process like?
The application focuses on a few things: First, we check to see that your credit is decent. It does NOT need to be perfect, but we need to see that you pay the vast majority of bills on time and as agreed. Second, we’re looking to see that you’ve been a good tenant in the past (providing this isn’t your first apartment). And third, we want to see that you’re financially able to pay for the apartment.
What kind of deposit is required?
A security deposit equal to one month’s rent is required at lease signing.
What if I change my mind after submitting an application and deposit?
Please wait to submit an application until you are sure that you want (and are able) to commit to signing a year lease.
Do you have any all-electric apartments?
We have a few but most have gas (for the heat, stove, and water heater) and electric (for the cooling, lights, etc). If the apartment is all-electric, that will be mentioned in the listing.
I just called. Was that a baby screaming / dog barking / cat meowing in the background?
Yes. We sometimes bring our babies, dogs, and cats to work. We’re crazy like that.